Privacy Policy

last updated 1 November 2023

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Thank you for visiting Sproose. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or sign up for our newsletter.
  • Cookies and Similar Technologies: Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and track your preferences.  We gather this information to assist us with market intelligence.  You can manage your cookie preferences through your browser settings.
  • Log Data: When you visit our website, our servers may automatically log certain information, including your IP address, browser type, referring/exit pages, and the date and time of your visit.

2. How We Use Your Information

  • We use your personal information to process your orders, fulfill your purchases, and provide customer support.
  • Your email address may be used to send you promotional materials and newsletters. You can opt-out of receiving these communications at any time.
  • We may use cookies and similar technologies for website analytics, marketing, and to enhance your user experience.
  • While we strive to enhance data security to the fullest extent possible, regrettably, we cannot provide an absolute guarantee.

3. Information Sharing and Disclosure

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required for order fulfillment or as mandated by law.
  • We may share your personal information with trusted service providers who assist us in operating our website, conducting business, and servicing you, as long as they agree to keep your information confidential.

4. Data Security

  • We implement industry-standard security measures to protect your personal information. However, no data transmission or storage can be guaranteed as 100% secure, and we cannot ensure the security of information you transmit to us.

5. Your Rights

  • You have the right to access, update, correct, and delete your personal information. If you wish to exercise any of these rights, please contact us.

6. Changes to this Privacy Policy

  • We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website.

7. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.