Pre-Order Products

A pre-order product means a new item that is not for sale yet.   You can order this item in advance before it is available for purchase.  The advantage is that you get the product first when it arrives at our warehouse!  The arrival/ release date of each product can be found on the product page.

When you place an order which contains a pre-order product(s), the complete order will only be shipped once the pre-order product(s) have been received at our warehouse.


When entering any of our competitions anywhere, you give Sproose permission to announce your name publically if you are the winner.  

You may be asked to pay the delivery and/or exchange fees of your prize.

Your prize may not be exchanged for cash, a voucher, or any other item.
Sproose is not liable to exchange your prize if you are not satisfied with the product.

EFT Payments

If you have paid for your order using the Electronic Fund Transfer (EFT) option, your order is only confirmed & processed once the funds reflect in our bank account.

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